We help companies, communities and sectors to develop strategies that adapt to user needs. This could be evolving an existing service to changing needs, or developing a new programme to respond to new users.
We develop creative strategies, programmes and services that are deliverable for your organisation, and relevant and responsive to the needs of your users. We ensure these plans are rooted in your expertise and inspired by international, cross-sector practice.
We help clients move from understanding user needs and business requirements to agreeing a vision, prototyping and testing priorities, and implementing workplans.
We work with project teams, whole organisations, specialist departments, boards and partnership groups. Our work often includes elements of training and skills development in user-centred approaches, so teams can build their capacity while working alongside us.
“The Space team having been working with B&G for over 4 years to develop, evaluate and evolve our strategic digital mentoring programme which we have now successfully delivered to over 80 organisations around England, Scotland and Wales.
"Their listening based approach has been essential to the positive evolution of the programme, helping us identify barriers, opportunities and new challenges that the programme can help organisations and individuals to overcome and benefit from.”
Fiona Morris, Chief Executive & Creative Director - The Space