Training & Mentoring

How might we... help you build more collaborative teams with design thinking skills and digital confidence?

Teams using post-it notes during a workshop

What We Do

We provide training and mentoring for teams and individuals in:

  • Design Thinking
  • User Research
  • Digital Leadership
  • Making Collaboration Real
  • Working in and with the Creative and Cultural Industries

The approaches, mindsets, and tools that we hone through our consultancy practice have proven to be especially useful and relevant for people looking to shape new ideas, partnerships, strategies and teams. 

Our training and mentoring is informed by real-world testing through our projects with ambitious, critical teams at some of the world’s leading creative organisations, as well as our international network of design thinking, digital and cultural leaders. 

How does our training work? 

Our support starts with exploring your existing expertise.

Our content is tailored to your live challenge or initiative so you can progress your project while building your skills, confidence, and toolkit. 

We offer mentoring and coaching support beyond the training room to further embed learning in your teams.  We also provide individual mentoring, including for participants on leadership development programmes.

Service List

Team and organisational training workshops, including;

  • Design Thinking
  • User Research 
  • Digital Leadership
  • Making Collaboration Real
  • Working in and with the Creative and Cultural Industries
  • Introduction to Self Employment
  • Developing your Self Employment Offer

Mentoring and ongoing ‘critical friend’ project support, focused on;

  • Digital leadership and transformation
  • Design thinking and user research
  • Collaboration

Case Studies

Lifting the Lid Workshop Series

Working in the Cultural Sector & Creative Industries

Design and host an annual events series for arts and humanities AHRC-funded PhD students across 17 universities in the UK, designed to 'lift the lid' on the reality of working in and collaborating with the creative industries and cultural sector. The series is tailored to the needs of the attedees and includes sessions on careers, applying for jobs, the latest policy and strategy, and research opportunities.
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The Space

Strategic Digital Mentoring Programme

Developed a new Strategic Digital Mentoring Programme to build digital capacity of cultural organisations in England in 2018. With our support, this programme has now been expanded and implemented in Scotland and Wales. We continue to support programme iteration across cohorts for Arts Council England, Creative Scotland and Arts Council Wales.
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Belgrade Theatre

Developing Creative Online Sessions Workshop

Delivered training in online sessions and user-centred approaches for Belgrade partners and staff across departments to inform the development of creative online sessions.
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Nottingham UNESCO City of Literature

Design Sprint Options Appraisal

Design sprint and user research to shape a roadmap for the organisation. This was accompanied by ‘critical friend’ mentoring support to the organisation in developing its governance, business and delivery model in response to new opportunities for programming and partnership.
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Imperial War Museums

Design Thinking Training

Delivered bespoke design thinking training series for staff leading work across departments at IWM London, including marketing, audience engagement, capital development and digital specialists. This training was combined with mentoring, online seminars, and facilitated Design Sprint workshops to develop audience engagement and digital product work.
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Jerwood Charitable Foundation

Creative Bursaries Programme Development

Designed and facilitated team away day to introduce design thinking approaches and inform the development of the Weston Jerwood Creative Bursaries Programme. Each year, the programme supports up to 50 salaried jobs in arts and cultural organisations across the UK, for individuals from low socio-economic backgrounds.
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